Privacy Policy
Effective Date: 1 November 2025
By accessing or using our Website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
A. Personal Information You Provide
We may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Phone number
- Email address
- Physical address or service location
- Property details related to requested services
- Photos or videos of your property (submitted by you)
- Payment and billing information
- Any information submitted through forms, chat, SMS, email, or phone calls
B. Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on pages
- Referring URLs
- Date and time of visits
This data is collected through cookies, pixels, analytics tools, and similar technologies.
2. How We Use Your Information
We use the information we collect for purposes including:
- Providing and managing home services
- Scheduling appointments and dispatching service providers
- Communicating via phone, email, or SMS
- Sending service updates, reminders, and confirmations
- Processing payments and invoices
- Improving our Website, services, and customer experience
- Marketing, advertising, and promotional communications
- Compliance with legal obligations
- Fraud prevention and security
3. SMS & Email Communications
By submitting your contact information, you consent to receive communications from Revolve Home Services, including:
- Appointment confirmations
- Service updates
- Follow-ups
- Promotional or marketing messages
Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time:
- 📱 Reply STOP to SMS messages
- 📧 Click “unsubscribe” in emails
- 📞 Contact us directly
Opting out of marketing communications does not affect transactional or service-related messages.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve Website functionality
- Analyze Website traffic and performance
- Personalize content and ads
- Retarget visitors through advertising platforms
You can control cookie settings through your browser preferences. Disabling cookies may limit certain Website features.
5. Sharing Your Information
🔒 We do not sell your personal information.
A. Service Providers & Contractors
We may share relevant information with:
- Independent contractors or service providers fulfilling requested services
- Payment processors
- CRM, scheduling, and communication platforms
- Marketing and analytics providers
These third parties are only permitted to use your information to perform services on our behalf.
B. Legal Requirements
We may disclose information if required to:
- Comply with laws, regulations, or court orders
- Enforce our terms or policies
- Protect the rights, safety, or property of Revolve Home Services or others
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
You acknowledge that you provide information at your own risk.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill service obligations
- Comply with legal and regulatory requirements
- Resolve disputes
- Enforce agreements
When information is no longer needed, it is securely deleted or anonymized.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Third-Party Websites & Services
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Revolve Home Services does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take immediate steps to delete it.
10. Your Privacy Rights
Depending on your location, you may have rights including:
- Accessing personal information we hold about you
- Requesting corrections or updates
- Requesting deletion of your data
- Opting out of marketing communications
To exercise these rights, contact us using the information below.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to this page, with the updated effective date noted above.
Continued use of our Website or services constitutes acceptance of the revised Privacy Policy.
12. Contact Information
If you have questions or concerns about this Privacy Policy, please contact:
🌐 Website: www.revolvehomeservices.com
✉️ Email: [email protected]